Privacy Policy

Privacy Policy

North Bay Casino is committed to protecting the personal information of our users. This Privacy Policy explains how we collect, use, and protect your data.

Collection of Personal Information

When you create an account with us or interact with our website or mobile app, we may collect various types of personal information from you. These include:

Contact details (email address, phone number)
Demographic information (age, location)
Preferences (language preference, game preferences)

We also use "cookies" to gather anonymous data about your browsing habits and behavior on our site.

Use of Personal Information

North Bay Casino uses the collected personal information for various purposes:

To provide you with a personalized gaming experience
To communicate with you regarding promotions, events, or new features
To enhance security measures to protect your account and data

Your personal information will not be shared outside of North Bay Casino without your explicit consent.

Sharing of Personal Information

We may share aggregated non-personal information (such as usage patterns) with our partners for the purpose of improving services. This information does not include personally identifiable details.

North Bay Casino works with trusted third-party service providers to help us deliver a better experience for you. These partners may have access to your personal data, but only under strict confidentiality agreements that guarantee they will handle it in compliance with this Privacy Policy and applicable laws.

Security Measures

To protect your account and data from unauthorized access:

We use industry-standard encryption methods (TLS 1.2 or higher) for secure transmission of sensitive information.
Our servers are regularly scanned to prevent any potential breaches.
All employees have been trained on handling personal data according to our strict confidentiality policies.

User Rights

You have the right to modify your consent at any time, and you can ask us to delete any collected information. Please note that deletion might affect your account functionality or availability of services.

To exercise these rights:

Log into your account.
Go to the "Account Settings" section.
Look for options related to data management (delete data, modify consent).
Contact our support team if you need help finding this option or with any other questions.

Data Retention

We store personal information for as long as necessary according to applicable regulations and North Bay Casino's business needs:

Account-related information will be deleted when the account is closed.
Communication history may be kept up to 5 years after inactivity, if you choose so by opting into our marketing communications.

Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. You will receive notice via email of these updates and changes (if applicable). Please review our policy regularly for any changes that may affect your use of our services.

If you have questions about this Privacy Policy, please contact us using one of the support channels.

Thank you for trusting North Bay Casino with your personal information.